Personalized Services -

How I can Help You

As Always: At your Home:
Set up an appointment with Elder Connection for Robert to come out to your home and provide individualized support and gently-paced instruction for your computer needs.

*Internet, Email
*Making the computer
friendlier!
*Word Processing
*Software Programs
*Printer
*Scanner
*Digital Camera
*Maintenance
*Virus Shield, Spyware
*Simple Excel Spreadsheets

*Set up of a new computer, move files from old computer to new

*Creation/maintenance of a simple website similar to this one

*Windows Updates

*Back-up Important Data

NEW: From your Home:
TECH SUPPORT CALLS OR EMAILS
For calls or emails
not stemming from or
leading to a home visit:
1-15 minutes: $7.50
15-30 minutes: $15
30-45 minutes: $22.50
45-60 minutes: $30

New: From your Home:
Remote Assistance
[Only for those that have DSL or Comcast.]

It is very amazing - we hook our computers through the Internet and at home on my screen, I view your screen and can make adjustments, give instructions, lead you through changes - all while you sip on some tea and watch the mouse move around. We're on the phone at the same time so you can explain your needs and I can explain what I am doing. My ability to access your computer is limited to a set time and you can always interrupt the process. I am offering this service at $40/hour…

To contact us:

Phone: 357-5409

E-mail:

info@elderconnection.org

www.elderconnection.org